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Robert O’Connell

Senior Accessibility Advisor, USAA

Senior Designer & Accessibility Expert

Joined USAA in 2007 as a UI Designer and USAA’s founding accessibility subject matter expert. Responsible for creating web and mobile accessibility standards, leading accessibility reviews, providing education and training in accessibility standards, coding, and design for USAA UI designers and front-end developers in a highly process-oriented IT community. Currently promoting best practices of universal interaction design.

Previous IT Experience

  • UI Designer / UI Architect, 2001 to 2007

  • Senior Technical Writer, 1996 to 2005


  • PhD, University of Cambridge, Cambridge, UK, 1993

  • ThD, Dallas Theological Seminary, Dallas TX, 1989