Head of Accessible User Experience Design, Level Access
Karen Hawkins is the Head of Accessible User Experience Design at Level Access. She holds an honours Industrial Engineering degree, having specialized in Human Factors, and she is a certified accessibility professional. She has a decade of experience as a user experience designer and director leading and mentoring multidisciplinary teams in creating world-class user experiences and determining complex omnichannel digital solutions for leading global companies. She applies accessibility design thinking to all of her work, and she trains both colleagues and clients to do so as well.