Lainey is a disability rights lawyer who has worked with the blind community to make the digital world more accessible since 1995. She helped negotiate the first web accessibility agreement in the United States in 2000. Lainey is an international speaker and serves as the Digital Accessibility Resource for Disability:IN. Lainey believes in collaboration over conflict, and developed and practices Structured Negotiation, a problem-solving strategy that avoids lawsuits and focuses on lasting change and relationship-building. She is the author of Structured Negotiation: A Winning Alternative to Lawsuits. More about Lainey’s work on her website or follow her on Twitter.