UX Researcher, Knowbility
Jayne has been a UX Researcher for over 30 years. In 2008, she started working with Knowbility and focusing on including people with disabilities in user studies. Jayne was instrumental in setting up AccessWorks, Knowbility's database of people with disabilities to participate in user research. She has worked numerous clients to recruit participants, design and moderate studies, and report on research results, including recommendations to make digital products inclusive to all users.