Rob Kaul graduated with a degree in Software Engineering, and rather than actually work on software/hardware integration problems, he decided to write HTML emails. This was widely regarded as a bad move and made many people very angry. Eventually he found a passion for clean, semantic front-end frameworks and UIs. His commitment to helping others soon led to him becoming a certified member of his local Wisconsin community’s fire department and earning him a position on the Nelnet Accessibility Team. If you asked him how his two roles were related, he’d say it’s exactly the same job: You take a problem you’ve never seen before and solve it for someone you may never meet, while trying to minimize any negative impact.