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Jeff Kline is the author of “Strategic IT Accessibility: Enabling the Organization” and is a recognized subject matter expert in keys areas of IT accessibility that include policy, rulemaking, process integration, procurement and risk mitigation. He currently serves as Program Director of Statewide Electronic and Information Resources (EIR) Accessibility at the Texas Department of Information Resources, and consults on IT accessibility policy matters for federal agencies, NGOs, and accessibility certification bodies. Prior to his current position in public service, Mr. Kline managed IBM’s Worldwide Accessibility Consulting and Business Transformation initiatives, and held other management positions in research and product development during his 26 year IBM career including industrial design, operating system UI development, and system usability.