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“You’re Not a Screen Reader User — and That’s Okay”: How to Test Accessibly Without Pretending to Be Native

taught by: Deneb Pulsipher
co-presented by: Akosua (Kosi) Asabere


Session Summary

This session reframes screen reader testing for accessibility professionals, shifting it from a daunting performance of fluency into a strategic, non-native skill. Using the Screen Reader Ropes Course and a four-phase framework, attendees will learn practical techniques to responsibly evaluate interfaces, understand the limits of their testing compared to native blind users, and confidently produce useful findings.


Description

Many accessibility professionals hesitate to use screen readers because they worry about “doing it wrong,” while others assume a quick NVDA test makes them experts. This session reframes screen reader testing as a strategic, non-native skill—not a performance of fluency.

Using the Screen Reader Ropes Course and a four-phase navigation framework, we’ll explore what non-native testers can reliably evaluate, where blind screen reader users have fundamentally different experiences, and how to test responsibly without over- or under-reporting issues. Attendees will leave with practical techniques for building confidence, setting realistic expectations, and producing useful findings—without pretending to be something they’re not.

We’ll explore the differences between how visual web surfers get around the web and how screen reader users do. We’ll dig deep into why, because of those differences, it’s optimal to pair native screen reader users with native visual users so both can explore what an equivalent experience would be, and they can give balanced recommendations for remediations to site owners and others.

Because access to native screen reader users isn’t always possible, the session emphasizes how accessibility professionals can strengthen their screen reader skills and use them responsibly to uncover real barriers. Attendees will learn why thoughtful, informed testing is far more valuable than skipping screen reader testing altogether, even when fluency is limited.

Finally, we'll show you how to take your testing to the next level by adding language to your reports that brings a deep understanding of the problem. We'll teach you how to describe what an ideal interaction for a screen reader user would be for the examined components. We'll train you to explore the problematic aspects of the current experience in language that will resonate with your readers. This will make it so that those you communicate with will gain a deep-seated sense of the inequality they've been unknowingly perpetuating. You already understand it, but helping others to get it too is a whole separate process that we'll train you in.


Practical Skills

  • Participants will learn how the Screen Reader Ropes Course has been designed to bring users to a full understanding of the capabilities of the screen reader of their choice. They’ll learn how to use it to get their skills to a sufficient level where they can feel confident performing screen reader testing on any site.
  • Participants will come to understand how the typical navigational patterns of visual website visitors compare with those of screen-reader visitors. Understanding this point will make it abundantly clear why pairing testing of native screen reader users and visual users is so valuable, when available. It'll also show what's needed to make solo screen reader testing effective when paired testing isn't a possibility.
  • Participants will learn how to document accessibility problems in a way that helps website owners and developers understand the experiential problems caused by the problematic code. They’ll receive a list of key phrases to include in their explanations to help website owners, developers, and third-party vendors grasp the gravity of the problems by coming to understand the experience of their site by screen reader users.