Usability Testing with People with Disabilities
taught by: Kate Walser, Jayne Schurick
Session Summary
How can something technically be accessible but really unusable? It's a riddle best solved by observing how your users actually use your product with their preferred settings and assistive tools.
Description
Usability testing is all about letting real users try your product so you can learn firsthand what works for them and what doesn't. And when it comes to making it accessible AND usable, observing actual users trying your product with their assistive tools is truly enlightening.
Come learn how usability testing uncovers accessibility issues automated tools won't catch and how logistics differ when including users with disabilities. You'll learn how to tweak your testing for different situations and tech, and have a chance to try what you learn with real users before you leave.
Practical Skills
- Define test goals, test script, and logistical changes for sessions.
- Practice moderating a usability test with people with disabilities, including assistive tools.
- Learn how to analyze and report test findings and share with your audience.