Ungenerating Barriers: Fixing and Avoiding Accessibility Issues Caused by Generative AI
taught by:
Jonathan Katz-Ouziel
co-presented by:
Thomas Logan
Session Summary
Generative AI is in many places nowadays - and when people use it to create code and content, the results are often inaccessible. The amount of generated barriers can feel overwhelming - but luckily, there are techniques and tools that can help you fix them. This presentation will help you understand why Generative AI can produce barriers in the way that it does - and simple tools to fix and avoid these issues in the future.
Description
It seems like Generative AI is everywhere in the digital space nowadays. Large language models (LLMs) are used to create reams of content, write code, or change swathes of web pages and software. Many people use Generative AI to write, edit, or remediate documents. This content is often inaccessible. Sometimes, the content has basic coding or formatting errors. In other cases, the content meets technical requirements - but is unusable for people with disabilities."
You may feel overwhelmed or anxious about fixing this machine-produced content. Yet there are tools and techniques you can use to address this problem - using easy-to-learn, free, and existing methods. And despite the hype and mystery, we can teach you how and why Generative AI produces inaccessible content so often, and how to use this knowledge for fixing these issues. In this session, you will learn:
-- How the way Generative AI is built reproduces common access barriers
-- How the methods Generative AI uses to produce content creates new barriers or junk contentCommon barriers in generated content, including:
-- Junk code and the overuse of ARIA
-- Missing and incorrect header structures
-- Inconsistent terms and labeling
-- Unclear or unplain language
Methods to address these barriers, including:
-- Evaluating whether or not a Generative AI tool is usable in a given context
-- "Back to basics" methods to correct junk code
-- Quick checks for fixing generated content
-- Common fixes for common barriers in AI-generated language
We will draw from our own experience as accessibility professionals working in the public and private sector with a range of clients, including in correcting AI-generated code, documents, and content.
The session will include an open questions and discussion period at the end.
Practical Skills
- Participants will understand common barriers that arise when generative AI is used to write code or content.
- Participants will learn how they can apply other accessibility techniques to fix AI-generated barriers.
- Participants will learn strategies for avoiding and helping others avoid AI-generated barriers in the future, including both programmatic and process techniques. This will include evaluating the appropriateness of Generative AI in a given context.