Robert Jolly

Business Systems Director, Knowbility
Robert is a strategic product leader with more than 20 years of experience delivering scalable, inclusive digital experiences across public and private sectors. His work bridges product vision, accessibility, and design systems — bringing teams together to solve complex challenges with empathy, agility, and technical clarity.
From shaping multi-agency platforms at GSA’s Technology Transformation Services to scaling accessibility programs at Knowbility and leading modernization efforts for large government and corporate clients, Robert consistently built cross-functional trust while driving measurable outcomes.
Robert is especially passionate about inclusive design, developer experience, and building systems — design systems, research operations systems, governance frameworks — that make great user experiences repeatable and sustainable. His current focus includes exploring platform UX, accessibility, and design system strategy — especially where mission, scale, and craft intersect.