Plain Language: Increasing the Accessibility of Your Content
taught by: Elisa Miller
Session Summary
You went to a lot of trouble to put that content online. Understanding the concepts of Plain language will help your audience find it, understand it and use it.
Description
We all know how frustrating it is to encounter confusing language, unclear instructions and legalese. Writing clearly makes information more accessible – and usable – for people who don’t read well, are reading in a second language, or are listening to the text. In fact, plain language is better for everyone! That means better informed users, happier customers, and fewer angry support calls.
Practical Skills
- We all know how frustrating it is to encounter confusing language, unclear instructions and legalese. Writing clearly makes information more accessible – and usable – for people who don’t read well, are reading in a second language, or are listening to the text. In fact, plain language is better for everyone! That means better informed users, happier customers, and fewer angry support calls.
- How can you make your content easier to read and comprehend?
- How does plain language support accessibility?