Room Host - Session Attendee Check-In Guide
This is our new Session Attendee Check in Process.
Please read this before the conference and test it on your phone before your first shift.
Room Host - Session Attendee Check-In Guide
Important: Please Read this Guide and make sure to test the process on your phone before your first shift starts.
Things to keep in mind
- During the 15 minutes before the session: (When you introduce yourself to the Zoom tech and instructor) Inform the presenter of the new check in process.
- Position yourself at the front door at the beginning and end of the session to scan their badge.
- If you cannot scan everyone when they enter the room, discretely go up to their seat and ask them to hold out their badge so you can scan their QR code.
- At the end of the session, announce “If I didn’t scan your badge, please see me before you leave so I can mark your attendance” and stand near the exit to scan badges.
What you need
- Your iPhone or Android phone
- This guide (there will be a printed copy provided onsite)
- TIPS:
- Use the built-in Camera app — not a third-party QR scanner app. The Camera app is what shows the URL banner that you will press.
- Every scan opens a fresh form. (Instructions below)
Scanning Badge Instructions
- Open the built-in Camera app on your phone
- Point it at the QR code on the attendee’s badge
- Hold steady for 1–2 seconds
- A URL banner appears on the screen
- Tap the URL banner
- A new page loads showing all room names as large buttons
- Tap the appropriate room name
- The Google Form opens with the Attendee ID already filled in
- Select the current session from the Session dropdown
- Tap Submit
- You’ll see “Your response has been recorded”
- Return to your camera app
- Scan the next badge
Troubleshooting
No banner appears after scanning
- The badge may be moving — ask the attendee to hold still and try again
- Make sure you’re using the built-in Camera app or Google Lens, not a third-party app
- Try moving slightly closer or further from the badge
Room picker page loads but Attendee ID is blank
- The QR code did not scan fully — close the browser tab and scan again
Can’t find the correct session in the dropdown
- Contact conference staff immediately
Phone won’t scan no matter what
- Take note of the Attendee ID printed below the QR code on the attendee’s badge
- Find the dedicated form for your room below
- Manually enter the Attendee ID, select your session, then submit the form
IMPORTANT: If you have any technical issues, write down Attendee IDs on paper. Conference staff can enter them manually after the session. Never turn an attendee away.