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Inclusive Insights: Pioneering Progress with Accessibility Metrics & KPIs

taught by: Kai Wong

Session Summary

Learn how you can set goals and measure progress of a digital accessibility program using Key Performance Indicators (KPIs).


In this session, we will explore how to set milestones and track against Key Performance Indicators (KPIs) to bring your digital accessibility program to the next level. We will explore quick wins and give actionable ways to better communicate and influence change through effective cross-departmental goal setting.

Practical Skills

  • Participants will gain knowledge of how to establish actionable goals for their digital accessibility programs, demonstrating competency in goal-setting strategies
  • Participants will learn the importance of effective milestone tracking methods within their digital accessibility initiatives.
  • Participants will demonstrate the ability to evaluate the performance of their digital accessibility programs using Key Performance Indicators (KPIs), ensuring measurable progress towards enhanced accessibility standards.