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Plain Language: Increasing the Accessibility of Your Content

taught by: Elisa Miller

Session Summary

You went to a lot of trouble to put that content online. Understanding the concepts of Plain language will help your audience find it, understand it and use it. Writing clearly makes information more accessible – and usable – for people who don’t read well, are reading in a second language, or are listening to the text. That means better informed users, happier customers, and fewer angry support calls.


With lots of examples from around the web, we’ll explore:

  • What do we mean by plain language?

  • How can you make your content easier to read and comprehend?

  • How does plain language support accessibility?

Practical Skills

  • What we mean by plain language?
  • How you can make your content easier to read and comprehend.
  • How plain language supports accessibility.