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Accessibility and Inclusion in UX Design

taught by: Robert Jolly

Session Summary:

We all want to make our UX design work more inclusive and delightful for our users. However, what exactly is that, and how does one do that?


Robert Jolly—Knowbility’s Technology Director and web design industry veteran—will present common accessibility challenges via real-world examples illustrating both good and not-so-good user experiences.

This session is for those who focus on crafting digital experiences: visual designers, information architects, user experience engineers, developers, and stakeholders having input into or control over the design process.

Often, as UX teams building awesome digital things, we don’t realize that what we think of our users’ experience is often only some users’ experience. This session highlights accessibility user stories and use cases first to enlighten, and then inform us what we can do to ensure our work is inclusive to all.

Explore patterns and techniques as well as participate in a facilitated discussion to:

  • Gain a solid understanding of the how design can be truly inclusive,
  • Emerge with a set of design-specific tools and tasks that can be put into practice immediately,
  • Build a custom decision-making framework to help you solve the most challenging problems gracefully and creatively.

Practical Skills:

Learn how to make your UX designs more inclusive and accessible via real-world examples and practical techniques.

Presentation Materials: