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Plain Language: Accessibility for Content

taught by: Elisa Miller


You went to a lot of trouble to put that content online. Plain language will help your audience find it, understand it and use it. Writing clearly makes information more accessible – and usable – for people who don’t read well, are reading in a second language, or are listening to the text. That means better informed users, happier customers, and fewer angry support calls.

With lots of examples from around the web, we’ll explore:

  • What do we mean by plain language?
  • How can you make your content easier to read?
  • How does plain language support accessibility?

Practical Skills:

  • What we mean by plain language
  • How you can make your content easier to read
  • How plain language supports accessibility


  • None

Presentation Materials: