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Getting to Know You, Getting to Know Your Users

taught by: Elisa Miller


One of the best ways to improve your software is to better understand your users. And the best way to understand your users is to listen to them. Having a vision of a prototypical users helps create empathy on the development teams as well as provide a focus for the entire product development team.

Join Elisa as she walks you through the persona creation journey and try building a person yourself.

Practical Skills:

  • Be able to describe what a persona is and how the creation of personas can help a software development team
  • Be able to create the kinds of questions needed to elicit information from users
  • Be able to take the information and create a basic persona


  • None